Updated: 18/07/2023

This Privacy Policy describes how ClickWize Multimedia collects, uses, and protects the personal information you provide when using our website, purchasing our services, or engaging in any transactions with us. We are committed to ensuring the privacy and security of your personal and business information. By accessing or using any part of our website or providing your personal information to us, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect
1.1 Personal & Business Information: When you interact with our website, we may collect personal and or business information, such as your name, email address, business address, and payment details. We only collect information necessary to fulfill your project’s requirements and provide you with a satisfactory business experience.

1.2 Usage Information: We may collect non-personal information about your interaction with our website, including your IP address, browser type, device information, and pages visited. This information is collected to improve our website’s functionality, analyze trends, and enhance your overall experience.

How We Use Your Information
2.1 Service Fulfillment: We use your personal and business information to create quotes and once accepted will also be used in your project and invoices, communicate with you, and provide customer support.

2.2 Website Improvement: We may use your usage information to analyze trends, track the effectiveness of our marketing campaigns, and improve the functionality and content of our website.

2.3 Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our services. You can opt out of receiving such communications at any time by following the instructions provided in the emails or by contacting us directly.

2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Information Sharing
3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our website, processing payments, delivering services, or performing other business-related functions. These service providers have access to your personal information only to the extent necessary to perform their services and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

3.3 Legal Requirements: We may disclose your personal information if required by law or in good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with our website or products, or (d) protect the personal safety of users of our website or the public.

Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices
5.1 Access and Correction: You have the right to access, update, and correct your personal information held by us. You can do this by contacting us directly.

5.2 Opt-Out: If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions provided in the emails or by contacting us. However, please note that we may still send you transactional or administrative messages regarding your projects and/or services or our business relationship.

5.3 Do Not Track Signals: Our website does not respond to “Do Not Track” signals. However, you can adjust your browser settings to disable cookies or other tracking technologies.

Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information from our records.

Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at sales@clickwize.com.au.

By using our website, purchasing our products and services, or engaging in any transactions with us, you acknowledge that you have read, understood, and agreed to this Privacy Policy.